THE QUALITY OF EXPERIENCE COMPANY

Privacy Policy

This privacy policy sets out how The QoE Limited uses and protects any information that you give The QoE Limited when you use this website.

The QoE Limited is committed to ensuring that your privacy is protected. You can visit most pages on our site without giving us any information about yourself but sometimes we do need information to provide services that you request. This document is designed to give a clear explanation of The QoE Limited's data processing practices.

The information you provide is being collected by The QoE Limited for the purpose of processing your registration or enquiry. All information provided by you will be held in the strictest confidence.
Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The QoE Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.06.11.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode
  • other information relevant to interest areas and preferences

The QoE Limited is the sole owner of the information collected on this site.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • we may use the information to improve our products and services
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • we may contact you by email, phone or mail
  • we may use the information to customise the website according to your interests


Security

The QoE Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you submit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Access to all of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

From time to time our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at antonia.bradley@theqoe.com

If you believe that any information we are holding on you is incorrect or incomplete, or if you no longer wish to receive information from The QoE Limited, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Google Privacy Policy

This website has implemented Google Analytics display advertising features including remarketing, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting.

This website uses remarketing with Google Analytics to advertise online. These ads may be shown to third-party vendors, including Google, on sites across the Internet.

This website and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors past visits to this website. These cookies are also used together to report on ad impressions, ad services, and related visitor interactions with this site.

This site uses data aggregated from Google's Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) for general website reporting and improvement, and possibly for ad remarketing lists.

Using Ads Settings provided by Google, visitors of this site can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

Google also provides website visitors Google Analytics' opt-outs for the web, which provides a browser add-on for opting out of Google Analytics tracking altogether.

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