THE QUALITY OF EXPERIENCE COMPANY

Reflections papers are circulated following main group sessions to maintain continuity of discussion for participants and the wider audience within their organisations. When this promotes the need for further in-depth debate, this can be guided through one-to-one sessions, a pop up session, The QoE Exploration Guide or a full Panel Review.

Here's a small selection of reflections following our main group discussions.

 

Digital CX: Game changer or distraction?

 

 Fact + opinion x feel = experience

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Knowledge, power and influence

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Why take the customer out of CX?

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Developing people for - and within - the CE environment

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Driving user experience to improve lifetime value

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What are are we doing better

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Toleration

1404507353_pdf.png Innovation
 1404507353_pdf.png Generating stimulating experiences
 1404507353_pdf.png Employee experience insight
 1404507353_pdf.png Tools of the trade
 1404507353_pdf.png What next and how
 1404507353_pdf.png The human factor
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The convergence of service and product experience

 

WHAT ARE WE UP TO

There’s always something going on. ..


Contact

It all starts with a conversation, call, email, link or tweet. Or send us a message, we look forward to hearing from you.

Next Event

QoE CX - 8 August London
QoE CX - 12 September London
QoE CX - 18 October London